FAQ
🔥1. Questions about the Products
Q: Do you offer custom jerseys?
A: Yes, you can personalize your jersey with the name and number of your choice when ordering.
Q: What swimsuit sizes do you offer?
A: We offer a wide range of sizes, from S to 3XL. Check out our size guide to find the one that's right for you.
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🔥2.How is the quality of your jersey?
About Us:
We are a leading jersey production company with over 3,000 styles of clothing available worldwide. Our company boasts strong partnerships with numerous cooperative dealers across Europe, and we have accumulated up to 120,000 member registrations.
Q. Why Choose Us?
A. Top-Quality Jerseys: Our jerseys match the quality of those sold in specialty stores but at significantly cheaper prices.
Customization: We offer full customization options including names, numbers, fonts, colors, and badges—all adhering to official standards.
Satisfaction Guaranteed: If the quality does not meet expectations, we promise free returns.
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🔥3. How to pay and purchase orders
⭕Browse Our Catalog:
🔍Use the search bar or click through our catalog to select the team jersey you like.
🚫Choose the Right Size:
✅Once you’ve found your jersey, make sure to select the correct size.
⭕Add to Cart:
✅If you need multiple jerseys, simply add them to your shopping cart.
👀Checkout:
✅Once you're ready, go to your shopping cart to complete the checkout process.
💰Payment Methods:
💰PayPal: You can log in to PayPal for secure payment.
💳Credit Card: No PayPal account? No problem! You can pay directly with your credit card without logging in.
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🔥🚚4.Why hasn’t my order arrived yet?
📦Jersey arrival time = production time + shipping time
🚚Normally, it takes 8-15 working days for the jersey to arrive in Europe. (The time may be delayed a little if there are special circumstances)
Please note that it is currently a working day, so if the jersey has not arrived yet, kindly wait patiently.
If the jersey does not arrive within 15 working days, feel free to contact our customer service team, and we will assist you in resolving the issue.
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🔥5. Questions about Orders
Q: Can I change or cancel my order after placing it?
A: You can modify your order within 2 hours after payment. Beyond this period, modifications may be possible up to 2 days, but without guarantee. Cancellation is only possible if the jersey is not flocked.2. Questions about Orders
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🔥6. Questions about Delivery
Q: What are the delivery times?
A: Delivery times are 9 to 15 working days for France (they can be longer in certain cases). For other countries, deadlines vary between 10 and 30 working days (with the possibility of additional delays in certain cases).
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🔥7. Questions about Returns and Exchanges
Q: Can I return a product if it does not suit me?
A: Yes, you have 14 days after receipt to return a product, provided it is in its original condition and is not personalized.
---
🔥8. General Questions
Q: How to contact customer service?
A: You can contact us via our online form, by email at [email protected], or on our social networks whatsapp
Q: Do you offer custom jerseys?
A: Yes, you can personalize your jersey with the name and number of your choice when ordering.
Q: What swimsuit sizes do you offer?
A: We offer a wide range of sizes, from S to 3XL. Check out our size guide to find the one that's right for you.
---
🔥2.How is the quality of your jersey?
About Us:
We are a leading jersey production company with over 3,000 styles of clothing available worldwide. Our company boasts strong partnerships with numerous cooperative dealers across Europe, and we have accumulated up to 120,000 member registrations.
Q. Why Choose Us?
A. Top-Quality Jerseys: Our jerseys match the quality of those sold in specialty stores but at significantly cheaper prices.
Customization: We offer full customization options including names, numbers, fonts, colors, and badges—all adhering to official standards.
Satisfaction Guaranteed: If the quality does not meet expectations, we promise free returns.
---
🔥3. How to pay and purchase orders
⭕Browse Our Catalog:
🔍Use the search bar or click through our catalog to select the team jersey you like.
🚫Choose the Right Size:
✅Once you’ve found your jersey, make sure to select the correct size.
⭕Add to Cart:
✅If you need multiple jerseys, simply add them to your shopping cart.
👀Checkout:
✅Once you're ready, go to your shopping cart to complete the checkout process.
💰Payment Methods:
💰PayPal: You can log in to PayPal for secure payment.
💳Credit Card: No PayPal account? No problem! You can pay directly with your credit card without logging in.
🔥Q: Is my payment secure?
A: Yes, all transactions are secure and encrypted to ensure your personal and banking information is protected.Q: Is my payment secure?
A: Yes, all transactions are secure and encrypted to ensure your personal and banking information is protected.
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🔥🚚4.Why hasn’t my order arrived yet?
📦Jersey arrival time = production time + shipping time
🚚Normally, it takes 8-15 working days for the jersey to arrive in Europe. (The time may be delayed a little if there are special circumstances)
Please note that it is currently a working day, so if the jersey has not arrived yet, kindly wait patiently.
If the jersey does not arrive within 15 working days, feel free to contact our customer service team, and we will assist you in resolving the issue.
----
🔥5. Questions about Orders
Q: Can I change or cancel my order after placing it?
A: You can modify your order within 2 hours after payment. Beyond this period, modifications may be possible up to 2 days, but without guarantee. Cancellation is only possible if the jersey is not flocked.2. Questions about Orders
---
🔥6. Questions about Delivery
Q: What are the delivery times?
A: Delivery times are 9 to 15 working days for France (they can be longer in certain cases). For other countries, deadlines vary between 10 and 30 working days (with the possibility of additional delays in certain cases).
---
🔥7. Questions about Returns and Exchanges
Q: Can I return a product if it does not suit me?
A: Yes, you have 14 days after receipt to return a product, provided it is in its original condition and is not personalized.
---
🔥8. General Questions
Q: How to contact customer service?
A: You can contact us via our online form, by email at [email protected], or on our social networks whatsapp
